Ocwen Financial Corporation
One of the largest mortgage companies in America with over 7,000 employees based across US, India & Philippines.
We are dedicated to creating positive outcomes for homeowners, communities and investors through caring service and innovative solutions.
INTEGRITY: Do What’s Right – Always
Doing what’s right always is the cornerstone of our success; it is what builds, preserves and protects our reputation. Integrity is the core of our business and essential to every service we perform. We are empowered to act as stewards of the business and practice open, honest communication. We take pride in consistently following a comprehensive compliance and risk management system, which includes robust internal controls and regulatory adherence.
SERVICE EXCELLENCE: Delight Our Customers with Exceptional Service
By embracing a culture of Service Excellence, we strive to delight our customers through caring service and innovative homeownership solutions. The customer is always at the center of what we do, and we strive to win their business each and every day. We aim to exceed our customers’ expectations by delivering services that are accurate, beneficial, responsive, courteous and efficient.
PEOPLE: Develop, Grow and Value All Employees
We are a team of globally diverse and innovative people who thrive on collaboration and creating value for the Company. We succeed and win together by supporting, developing and inspiring each other to thrive both personally and professionally. We strive to create a work environment that challenges, motivates and rewards everyone, and our achievements are shared by all.
TEAMWORK: Succeed Together as a Global Team
Diversity, inclusion and teamwork are vital to our success. Our unique backgrounds and experiences allow us to blaze new trails and make a difference for our customers. We actively seek and consider different points of view and treat everyone with respect and dignity.
EMBRACING CHANGE: Value Innovation and New Thinking
We value innovation and look for new ways to improve our jobs and business operations to remain competitive and meet the evolving needs of the market and our customers. We understand a successful organization is one that actively pursues continuous process improvements and rewards people for embracing change.
Paid Time Off & Volunteer Time Off
Personal time off is vital to the success and well-being of our employees. Because of this, we offer the opportunity to accrue generous paid time off once you hit the 30-day mark with Ocwen. In addition, giving back is important to Ocwen which is why we provide full-time employees with 8 hours a year (4 hours a year if you are part time) paid time off to volunteer with the non-profit organization of choice.
If you’re a full-time employee with us and are pursuing higher education to aid with your performance at Ocwen, you may be eligible for our tuition reimbursement program.
We believe it is important to plan ahead for your and your family’s future. Ocwen’s 401K plan matches 50 cents for every dollar you put in up to 6% of your eligible earnings.
Medical, Dental, & Vision
You have access to medical, dental, and vision insurance for both you and your family. A variety of plans are available and the choice is yours. We also offer a Health Savings Account that the company partially funds on your behalf, making sure you have the right quality care for you.
Life & AD&D Insurance
To protect you and your family in case the worst happens, Ocwen provides life insurance at no cost to you. We also offer voluntary life insurance that you can purchase at reduced group rates for additional protection. You can also insure your spouse and your children with the voluntary life insurance.
Short-term disability and long-term disability benefits are available to ensure you have income when a disability prevents you from doing your job. Ocwen will be there to make sure you receive the income you need while you recover.
Ocwen Global Women’s Network (OGWN) is an affinity group whose mission is to support recruitment, development and retention initiatives for women across the organization. Aspire is OGWN’s Mentorship Program that allows women leaders at the Manager through Director levels to tap into the knowledge, skills and experience of executives in order to facilitate professional development through 1:1 workplace mentoring relationships.
FREE (Freedom, Respect, Expression, Equality) has a mission to create a safe, inclusive and affirming office climate that fosters professional and personal growth for employees of all genders and sexualities through education, advocacy, outreach and support.
LEAP strives for Leading with Education, Action and Purpose and their mission is to: educate Ocwen employees globally about Black culture and the Black experience in order to increase inclusion across the Company; provide a safe space for employees to feel heard and to create a sense of belonging; recruit, retain, develop and promote African Americans, Caribbean Americans and individuals of African descent within the Company; and enhance the professional development of Black employees through formal and informal mentoring, networking, learning opportunities and leadership development.
Diversity and Inclusion
Our core values drive the way we do business, including how we interact with homeowners, investors, communities, stakeholders and each other. Our values are the key to our success. Diversity and inclusion are an integral part of our core values, which are built on a commitment to integrity and ethical behavior.
We respect each team member’s unique character and contributions. Ocwen’s workforce represents varied backgrounds and experiences from throughout the world, a significant strength for Ocwen providing a competitive advantage. Because of our diverse workforce, we gain valuable insights from all levels of the organization that lead to better business solutions and more engaging work for our team members. Solid solutions come from using the talents of every individual.
At Ocwen, we view diversity as a strategic initiative for our business. That is why we are strengthening our diversity and inclusion programs and continue to develop the necessary infrastructure, workplace environment and goals to ensure outstanding performance.